Our number one priority is to ensure you are happy with your purchase. If you have any concerns with your apparel, please contact the team immediately.
Due to the large amount of apparel we donate, we do absolutely require proof of purchase to complete a refund or exchange.
What is your return or exchange policy?
Our number one priority is to make sure you are happy wearing your Ture Hamiltonian Apparel, if there are any issues with the apparel you have bought please contact our team immediately.
True Hamiltonian Apparel can be returned in a True Hamiltonian retail location or via mail by coordination with our customer care team.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
At this time Gift cards are non-returnable and cannot be exchanged.
To complete your return, we require a receipt or proof of purchase.
Can I return or exchange something I’ve purchased at one of your retail partners?
Yes, as long as it is within 30 days of your purchase and you have proof of your purchase from one of our retail stores or retail partners you may return or exchange the merchandise at any True Hamiltonian retail location or contact our customer care team online.
Can I return or exchange an online order at one of your retail locations?
Yes, as long as you have your proof of purchase and the transaction is within 30 days, you can return or exchange an online order at one of our True Hamiltonian retail locations.